Jon Guttman
I design and build intelligent systems that help people make better decisions.
Founder of weed.menu · Product strategy, AI workflows, and reliability systems.
Selected work
Customer experience is only one layer. The work also accounts for changing data, human judgment, operating boundaries, and what a team can verify afterward.
Live product
Founder · product and systems design
Store-aware cannabis recommendations with explicit uncertainty and a clear handoff to staff.
Advisory service
Advisor · workflow and control design
Trace one operating workflow, find quiet failures, place human controls, and preserve the evidence.
Internal operating system
System designer · orchestration and controls
Clear role boundaries, approvals, escalation, evidence, and recovery for work carried across agents and people.
How I help
Some teams need a decision before they need a system. Others need a sound operating design or an implementation that can be used and reviewed.
Advice
Identify where an AI workflow is useful, fragile, or premature.
Workflow design
Map inputs, decisions, handoffs, human controls, and evidence.
Implementation
Create customer-facing assistants, internal agents, knowledge systems, and connected workflows.
Featured service
Choose one real workflow. I trace its inputs, decisions, handoffs, controls, and evidence—then return practical artifacts your team can use.
About
I built weed.menu because choosing cannabis should feel personal, not overwhelming—and because the people behind the counter deserve tools that support their judgment. Building it pulled me deep into the operating details: changing menus, incomplete product data, customer uncertainty, and the moment a recommendation needs a human handoff. That work shaped how I approach every AI system. The visible experience matters, but so do the controls, evidence, and recovery paths behind it. I work closely with teams to make both sides clear, useful, and accountable.
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